How do I reach your customer service?
Our customer service team is just a phone call away. You can reach them at (855) 210-2967. Their goal is to assist you in the best way possible!
If I need to cancel my membership, what do I do?
If you have chosen to end your membership, canceling is not hard at all. Just call our customer service team at (855) 210-2967, and they will assist you right away.
Monday-Friday: 9 AM - 9 PM EST
Saturday: 9 AM - 6 PM EST
Sunday: 1 PM - 6 PM EST
When you call us, it’s a good idea to have your membership information or phone number on-hand This will help our customer service team find your account more easily.
What if I didn’t mean to cancel my membership?
That is very easy to solve! We can reinstate your membership immediately. Our customer service team is ready to assist you right now at (855) 210-2967.
Is GoldenCreditScores.com a secure site?
Yes, it sure is! At GoldenCreditScores, we always concern ourselves with the best security measures. We’re aware that any information you type into a website is extremely sensitive. That’s why we’re completely dedicated to using the best of the best in online security. We protect our site using the latest 128-bit SSL (Secure Sockets Layer) technology.
Great, how do I get started with GoldenCreditScores.com?
That’s easiest of all! Just sign up and you’ll be instantly redirected to our members-only portal. On the member portal, you can use the dashboard to navigate between your benefits. Don’t forget to look for the welcome email as well. The welcome email contains your login credentials, and plenty of other important notices and information concerning your membership.
Wait, I never got my welcome email. Now what?
Our system automatically sends welcome emails to new members within 24 hours of them signing up. If you haven’t received your welcome email within this time period, please check your spam/junk folder first. And before you forget, it’s a good idea to add firstname.lastname@example.org to your list of trusted email addresses. This will help you receive all of our emails. If you’ve done all of this and you still haven’t received your welcome email, please call us at (855) 210-2967 so we can help you.