Let’s talk – our customer service team is standing by!
We want to answer them and help you get the most from your membership benefits!
Want to speak to a Representative?
We’re open 7 days a week!
Monday - Friday: 9:00 AM to 9:00 PM EST
Saturday: 9:00 AM to 6:00 PM EST
Sunday: 1:00 PM to 6:00 PM EST
Looking to get a refund?
Our customer service department is ready to help you! We’re glad you’ll be contacting us first. At GoldenCreditScores believes it’s best when consumers contact retailers about their refunds as opposed to first contacting their credit card companies or banks. When a consumer contacts a merchant, the merchant can refund the money right back to the consumer quickly and easily. Merchants can provide refunds faster since they are the ones who charged the customer initially. So if a product arrives late or damaged, then the customer should contact the merchant, explain the situation, and receive their refund or replacement product right away.
Mail Customer Service.
RE: Customer Service
633 Chestnut Street, Suite 600
Chattanooga, TN 37450